Support
We answer every message. Most replies go out within one business day.
Contact us
Email support@slim.to for anything about your account, links, billing, or the slim.to connector. Include the short link (for example slim.to/abc123) or the page you were on so we can find it quickly.
- Billing and plans: support@slim.to — include the email on the account.
- Privacy and data requests: privacy@slim.to.
- Security reports: security@slim.to. See our security page for what we cover.
Self-serve help
- Help Center and API docs — creating links, tracking opens, the REST API and the MCP connector.
- Guides — walkthroughs for common workflows.
- Status — current uptime and any open incidents.
Using slim.to from Claude or ChatGPT
The slim.to connector is a remote MCP server at https://slim.to/mcp. It signs you in with your slim.to account and only acts on links you own. If a connection fails, try removing and re-adding the connector; if that does not help, email support@slim.to with the client you are using and the time of the error.
Report a link
If a slim.to link is being used for phishing, malware, or content that violates our Terms of Service, send the link to support@slim.to. We review abuse reports first.